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Support

Use the signed-in Yukon support flow when a problem needs investigation. It can carry the current site, user, and page context without asking you to post those details in a public channel.

Submit a useful request

  1. Open the account menu and choose Help center.
  2. Select Contact support.
  3. Choose the category and priority that best fit the impact.
  4. State what you expected, what happened, and the last action you completed.
  5. Include the affected record type and time of the event when relevant.
  6. Submit the request.

Before submitting, search your internal Help center and this documentation. Include concise reproduction steps if the behavior is repeatable.

Do not send secrets

Never include passwords, access tokens, API keys, recovery codes, private keys, or unnecessary customer data. Support will request sensitive evidence through an approved secure channel if it is genuinely needed.

If you cannot sign in, use the support channel supplied by your organization's Yukon administrator.